Explanation order status: Processing
- On hold : Order wait for payment.
- Processing: Payment is done and waiting for sending.
- Shipped: Order is on his way to you.
In case anybody has any questions we written up some general questions here.
Please check the FAQ before contacting us through PM.
Q: Are you legit?
A: If by legit, you mean if we send the products if you buy them, the answer is yes.
But if you mean if the products are legal or if is legal to send or receive them at home, then is no, is forbidden to buy, sell and ship this kind of products, doesn’t matter where you are.
We just do it very discreetly and stealth as possible..
Q: Give me the Shipping days please?
A: Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.
Q: Do you ship Worldwide?
A: YES
Q: Do you use Track & Trace?
A: NO Tracking (All orders).
Q: Where do you sent from?
A: From Germany.
Q: How much is the shipping?
A: World Wide 8,– Euro – European Union 5,- Euro — To Germany Free.
Q: How do you send your shipments safely?
A: We have developed our stealth methods over years you can trust in our service. Each shipment is sent with the best stealth possible.
Q: Can I encrypt my address so that it is only readable by you?
A: Yes, you can use our PHP encrypt Generator and encrypt your address with it, then place the encrypted code in the address field on the checkout page.
PGP encrypt Generator
Q: How do I know that my order is shipped?
A: Our products are processed within 24 Hours, look in your Account – Order – Status, if the order status on shipped, then the order is on his way.
Q: How long will my package take to arrive?
A: – Germany 1-3 business days. – European Countries within 3-8 business days.
Please keep in mind that we have no control over packages once they leave our possession and are in the custody of our Carrier. Please be patient as we cannot affect the time that shipping takes and be confident that your package will arrive as swiftly as possible.
Q: Do you issue refunds or exchanges?
A: NO, due to the nature of our products and business model we don’t issue refunds or exchanges. Once you place an order we assume that you agree with this policy.
Q: What products do you sell?
A: All products are listed on our shop.
Q: What countries do you not ship to?
A: We do not ship to the USA.
Q: How can I buy Bitcoin?
A: One easy way with credit card: https://buy.coingate.com
Q: My packaged never arrived… what now?
A: Hanf4You Assumes no responsibility for lost orders due to:
– mistakes made by the postal offices
– wrong address given by the customer
– damage or loss of packages by postal service
– stolen packages after delivery
– seized packages by customs or authorities
(We only guaranty that it was processed and shipped).